Pricing & Engagement Tiers

Fixed-fee, milestone-gated, no surprises.

Every MSG engagement is priced as a fixed fee per phase, written into the SOW with specific milestones we hold ourselves to. We don't bill by the hour. We don't recognize revenue against deliverables we haven't shipped. The team that scopes the work is the team that builds it.

Three tiers below cover the typical range. If your problem doesn't fit cleanly, we'll tell you on the first call rather than force-fitting it into a tier.

Tier 1

Project / Sprint

$15K – $40K

4 – 8 weeks

Best for

Owners with a defined problem and a contained scope

Includes

  • ›One discovery call + written scope of work
  • ›One core deliverable: an integration, an automation, an operational document, or a focused build
  • ›Milestone-gated fixed fee — no hourly billing
  • ›Senior team scopes and ships; no junior-bench handoff
  • ›Two weeks of post-delivery support included

Example engagements

  • · Tool consolidation + data-flow rebuild across 3–5 SaaS systems
  • · AI agent for a single workflow (intake, document processing, triage)
  • · 30-day operational audit + remediation roadmap
  • · Acquisition-readiness diligence for a single target
Start a Tier 1 conversation →

Tier 2 · most common

Retained Advisory + Build

$40K – $120K

90 days, optionally renewable

Best for

Operators sequencing multiple builds across one or two service lines

Includes

  • ›Discovery, written 90-day scope, and quarterly review cadence
  • ›2–4 builds shipped over the engagement window
  • ›Weekly working sessions with the senior MSG team
  • ›Cross-discipline coverage: technology + operations + strategy in one engagement
  • ›All Tier 1 inclusions, plus standing access to the team for in-flight decisions

Example engagements

  • · Tech-stack rebuild + AI implementation + KPI framework over 90 days
  • · Operational excellence overhaul: process maps + accountability system + dashboards
  • · Strategic plan + ops cadence + technology architecture for a growth phase
  • · Post-acquisition integration of systems, ops, and team for a closed deal
Start a Tier 2 conversation →

Tier 3

Operate / Acquisition Support

$100K – $250K+

12 months

Best for

Owners taking the firm through a strategic transition — exit, expansion, or major rebuild

Includes

  • ›12-month engagement with monthly steering committee + quarterly board-style reviews
  • ›Senior MSG team embedded in operating cadence
  • ›Acquisition diligence + integration support for up to 2 transactions
  • ›All Tier 1 + Tier 2 inclusions, plus continuous on-call advisory
  • ›Standing right-of-first-refusal on additional builds during the engagement

Example engagements

  • · Pre-sale operational rebuild to close a valuation gap before going to market
  • · Multi-acquisition integration program over a fiscal year
  • · Ground-up technology rebuild paired with operational and team restructuring
  • · Founder transition out of day-to-day operations with team and systems handoff
Start a Tier 3 conversation →

How the math works

We scope honestly up front because we carry the overrun risk. A Tier 1 engagement that runs long doesn't generate additional revenue for us — it just compresses our margin. That alignment is intentional: it forces us to be precise about what we can deliver in the time and price we've committed to, and it forces you to confirm the scope is right before signing.

Most engagements come in within scope. When they don't, we eat the difference. When the scope itself needs to change mid-engagement — because we both learned something new — we write a written scope amendment with new milestones and a new fixed fee, signed before any additional work begins.

The first call is free, runs 30 minutes, and ends with one of three outcomes: a proposed tier and rough scope (if we're a fit), a referral to someone better suited (if we're not), or a recommendation to run our 30-day ops audit yourself before committing to an engagement (if you're early). No pressure to commit on the call.

Ready to scope the right tier?

The 30-minute discovery call is free. We listen first, then tell you what tier fits.

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